"Murder will out, certain, it will not fail." –Geoffrey Chaucer
Sorry to have been remiss in my posts recently, but a move to a new home has been far longer and far more painful than anticipated. That doesn't mean that I'm not paying attention to current events; I just haven't had time to write about them.
One current event that has been on my radar involves Microsoft's new mobile phone operating system, creatively called Windows Phone 7. I was very excited by the previews I saw. I dumped my iPhone for one of these phones on release day. The operating system is, in my opinion, much more elegant than the iPhone OS. I still like it. One problem: the phone updates that Microsoft promised to release before the end of 2010 still aren't here. Whose to blame? Microsoft? The various carriers? Handset manufacturers? The truth will out, as they say.
Microsoft was painfully silent about what was happening. It didn't say anything about what was happening or where the blame who Then the Interwebs began to pound away (e.g., this post on the Windows Team Blog and this AT&T discussion thread on Facebook, and, yes, I gave both of them a hard time). Then Microsoft announced that all was well with the "NoDo" update and announced its release. Problem is, nobody was receiving updates...at least on AT&T. Then some industrious snooper found a page on microsoft.com that clears things up a bit - the Where's My Phone Update page. Notice (if you care) how the AT&T phones are all in the "testing" phase, while other phones have update delivery scheduled. I call horse hockey on AT&T. It isn't "testing" this update. The update was done in December. I believe that I am officially being jerked around.
Very poor form, AT&T. You deserve all the contempt you receive on this issue. So do you, Microsoft, for being such wimps about a project that you can't afford to let flop out the gate. One might even say that I might not have purchased the phone or would have paid less for it had I known the truth about how updates would (or would not) work to add missing features in a timely manner and fix bugs. I feel like I am the target of unfair competition...
Ars Technica has some excellent coverage of the silent goliaths in a post from earlier today.