Back in November 2010, Adobe unveiled cloud services of note to legal professionals, including Adobe SendNow and Adobe CreatePDF. See this prior post. Since then, I have been putting SendNow in particular through its paces. If I had shame, I would at this point confess shame at having experimented on decent defense counsel. "Tell me about your impressions of the file delivery process provided by SendNow." "Did you have any problems retrieving the files I sent?" "Was anything unclear to you?" I experimented on more than one, so know that you are not alone.
A quick recap is probably necessary. SendNow is a service that delivers large files (in the case of my testing, VERY large files) to one or more recipients. In my case, I sent files larger than 100MB through the service. I wanted to see if I could make it choke. They were retrieved without a hitch. I sent them from different computers to different recipients. They were retrieved without a hitch. I received e-mail reports advising me when each file was retrieved. And my interviews of unsuspecting counsel confirmed that the process appeared as simple on the recipient's end as it did on mine. In all, an elegant and trouble-free cloud service that lawyers should appreciate. Do you really want to burn another CD of pdfs for a document production when you receive a call that the last CD you sent had bad files on it?
The interface is clean and simple:
In the interface you can:
- upload multiple files in one step
- designate one or more recipients
- include a customized message in the delivery e-mail
- specify whether a log-in is required
- request delivery receipts, and,
- set a lifespan for the files
Of additional value is the history function, which lets you examine the contents and retrieval status of prior transmissions. If you convince others to use the service when sending to you, you can also monitor a list of files that you have received.
I give Adobe SendNow The Complex Litigator's badge of approval. Or stamp. I haven't made a good graphic for this yet, but you get the idea.
Coming soon: A 10,000 mile review of Adobe Acrobat X (which happens to integrate quite seemlessly with Adobe's cloud services, like...SendNow and Acrobat.com).