Still playing catch-up. Today's edition of blog from the past concerns the Automobile Club of Southern California, an organization that inspires mixed feelings in me. On the one hand, they do provide what I consider to be excellent insurance services. But I can't help but feel that there is a dark underbelly at AAA of SoCal. Some of that underbelly was challenged but escaped unscathed in Thompson
v. Automobile Club of Southern California (pub. Ord. June 27, 2013), in which the Court of Appeal (Fourth Appellate District, Division Three) affirmed the trial court's denial of class certification in a case alleging claims based on the backdating of the membership renewals when the renewal is late.
The plaintiff specifically challenged the practice of “backdating” late renewals to the member’s
original expiration date if the renewal occurs within 95 days. The plaintiff contended that this practice
resulted in late-renewing members receiving less than a full year of services.
The Auto Club argued that the 95-day period is a “grace period” and that
members are generally permitted to continue receiving services, particularly
during the first 31 days, and saves members the $20 fee to start a new
membership. The plaintiff moved for class
certification. The trial court denied
the motion, finding that the class members could not be ascertained and that
individual questions predominated.
With respect to the factual issues
surrounding class certification, we afford the trial court “ ‘great discretion
in granting or denying certification.’ ” (In
re Tobacco II Cases (2009) 46 Cal.4th 298, 311.) The trial court’s ruling
will be reversed only if a “ ‘manifest abuse of discretion’ ” is present. (Brinker Restaurant Corp. v. Superior Court
(2012) 53 Cal.4th 1004, 1022.) “ ‘A certification order generally will not be
disturbed unless (1) it is unsupported by substantial evidence, (2) it rests on
improper criteria, or (3) it rests on erroneous legal assumptions.
[Citations.]’ [Citations.]” (Ibid.)
Slip op., at 6. The
Court said, “ ‘We may not reverse, however, simply because some of the court’s
reasoning was faulty, so long as any of the stated reasons are sufficient to
justify the order. [Citation.]’ (Kaldenbach
v. Mutual of Omaha Life Ins. Co. (2009) 178 Cal.App.4th 830,
843-844.)” Slip op., at 6-7.
The Court then examined the bases of the trial court’s
decision. Looking first at the trial
court’s ascertainability finding, the Court concluded that the class definition
was significantly overbroad, and thus not ascertainable from the available
records:
If putative class members either
received benefits during the delinquency period, were not damaged as a result
of the renewal policy, or renewed after the Auto Club’s membership policy was
disclosed, their ability to recover is called into serious question. If class
members received benefits during the delinquency period or they were told about
the Auto Club’s renewal practices, they cannot maintain a cause of action under
the UCL. If they were not economically
damaged, they cannot recover on a breach of contract, under the CLRA, or
through an unjust enrichment claim. (See
Civ. Code., § 1780, subd. (a); Careau
& Co. v. Security Pacific Business Credit, Inc. (1990) 222 Cal.App.3d
1371, 1388; Lectrodryer v. SeoulBank
(2000) 77 Cal.App.4th 723, 726.)
Slip op., at 11. As it so happens, I disagree that the ability to identify the class from available records is the touchstone of ascertainability. Certainly that is one very useful way, but the purpose of a class definition is to allow a potential class member to determine when reading the definition whether they are a member of the class. Consider consumer class actions involving retail transactions. Often, there is no way to know the identity of purchasers of a product; but the purchasers know. The notion that the class can only be ascertained if they are identified in available records is simply an invitation to maintain shoddy records and a strangely narrow view of what it means to have an ascertainable class. This portion of the opinion is horse hockey.
You can sense when the outcome won't go your way as the plaintiff when the Court of Appeal began by strongly emphasizing the discretion
given to the trial court’s ruling on certification:
Anyhow, the
Court of Appeal then agreed that the same issues impacting the ability to
identify the class (under the Court's narrow view of ascertainability) presented individualized issues that predominated over
common questions:
The trial court found that
individual issues predominate: “(A) Individual issues predominate regarding
whether a putative class member is entitled to recover on any of Plaintiff’s
causes of action. This is because, as stated above, there were members who
suffered no injury because they (i) received services during their delinquency,
(ii) had the Auto Club’s renewal policy explicitly disclosed to them, and/or
(iii) were economically better off under the Auto Club’s system of renewal than
they would have been if they had begun new memberships on the date of payment
and paid the $20 new enrollment fee. Determining whether a member falls into
any of these categories and would therefore not be entitled to recover from the
Auto Club on any of Plaintiff's theories of liability, can only be done on a
case-by-case basis.” The court went on to explain that essentially the same
reasons applied to each cause of action.
Slip
op., at 13-14. The Court concluded by
finding that the arguments concerning typicality and superiority were not
significant because of the substantial problems with ascertainability and
commonality. The decision presents an
example of the potential for a serious entanglement of merits questions with certification issues when the Court
considered the viability of the plaintiff’s theory.